All orders are dispatched within 5 working days from our warehouse. Domestic delivery to Hong Kong can be received within a day of dispatching the item.

International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

Sustainability is at the core of our brand. We prioritize,

- eco-friendly packaging
- cruelty-free materials
- reuse most of our packaging waste created during sampling & production
- durability in our products for long-lasting usage

We accept returns, however all costs of return are borne by the customer.

We advise that you mark your package ‘returned goods’ to avoid further duties and state your order number on the package.

Please send us an email at info@mirkashco.com with returned order number & tracking number.

We will process a refund within 2 weeks of receiving the item. Kindly note that the item must be returned in unused condition with original packaging.

Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

You can shop Mirk Kash products directly on our website.

For any further queries, you can email us at info@mirkashco.com and we will assist you at the soonest.

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.

You will also receive an email from us after your order is confirmed and shipped with tracking details.

Yes, we offer international shipping worldwide.