FREQUENTLY ASKED QUESTIONS

How Long Does An Order Take To Arrive?

All orders are dispatched within 5 working days. Domestic delivery to Hong Kong can be received within a day of dispatching the order.

International orders normally arrive within 14 working days of shipping. Please note that these orders need to pass through the customs in your country before it is released for final delivery, which can occasionally cause additional delays.

How does Mir Kash contribute to sustainability?

Sustainability is at the core of our brand. We prioritize,

- eco-friendly packaging
- cruelty-free materials
- reuse most of our packaging waste created during sampling & production
- durability in our products for long-lasting usage

How To Return My Items?

We accept returns, however all costs of return are borne by the customer.

We advise that you mark your package with ‘returned goods’ to avoid further duties and state your order number on the package.

Please send us an email at info@mirkashco.com with your return request and we will send you our return address information.

We will process a refund within 2 weeks of receiving the item. Kindly note that the item must be returned in unused condition with original packaging.

Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

Where can I purchase Mir Kash products?

You can shop Mirk Kash products directly on our website.

For Indian buyers, please shop at our Indian website www.mirkash.in!

For any further queries, you can email us at info@mirkashco.com and we will assist you at the soonest.

Does Mir Kash ship internationally?

Yes, we offer international shipping worldwide.