SHIPPING
Our orders are shipped within 5 working days from the purchase date. Your orders are estimated to reach to you within 7-10 working days from the shipment date. For any shipping-related queries, please email info@mirkashcom.
Delivery to Hong Kong
We are a Hong Kong-based company, and all deliveries within the city will be completely free and tax-free.
Delivery to India
All prices stated are GST included and it is free shipping pan India. For Indian orders, please issue at www.mirkash.in!
International Orders (Except Hong Kong & India)
We charge a nominal shipping fee as per the delivery location as well as duties and taxes can be calculated at checkout. For any further assistance required, please feel free to contact our support team.
RETURN & REFUND
We accept returns within 60 days of receiving the product. All return-related queries can be sent to info@mirkashco.com. Our team will reply to you within 1-2 working days with return address information.
- Please pack the product back in its original packaging (including the dust bag, Mir Kash box). The product must be unused and in resalable condition.
- Customer must arrange the product shipment at their arrangement and costs. Mir Kash will not bear any shipping or duties-related expenses when returning a product.
- Please send us product & shipment details at info@mirkashco.com.
Once we receive the product, please allow us 14 working days to arrange a refund. You will be notified via email with all the relevant details.
EXCHANGES
We do not offer direct exchanges at the moment.
ORDER ISSUES
We apologize if there has been a mistake with the order from our end. Please send an email to us at info@mirkashco.com including the details and images of the issue found within 7 days of delivery. We will follow up on your case thoroughly and help you to find a solution, so do not worry.